( )1.Frank took a short business course in order to
(A)earn more money for his family
(B)learn something from a salesman
(C)get away from the farm
(D)get enough to eat
( )2.Frank sold the odds and ends quickly because .
(A)he knew how to get people to buy his goods
(B)he cut down the price by half
(C)he had spread the goods on a table in a very nice way
(D)the sign he put on the table was well designed
( )3.The price of the knives was cut down by half because .
(A)the factory workers worked 24 hours a day
(B)knives were ordered in large quantities directly from the factory
(C)the knives were made in Germany,where labor was cheap
(D)the knives were produced in one factory
( )4. made Woolworth a world-famous man.
(A)His business skills and his wealth
(B)The low price of the goods he sold
(C)His trip to Germany and his huge order of knives
(D)His natural skill for displaying things
( )5.The belief that"The customer is always right"suggests that .
(A)Whenever there is a quarrel between the customer and shop assistant,the customer is always right
(B)shop assistants should always show respect for and be polite to their customers during business hours
(C)stores must always follow the customer's wishes if they want to make more money
(D)stores should do their best to meet the customer's needs if they want to be successful
Ⅱ
Having returned from her round trip(往返旅程),the angry woman stood outside the ticket office of the station."The railway owes me£12,"she said to Harry Jenks,the young man working at the office. "You sold me a ticket for May 22nd, but there was no ship from Jersey that night. So my daughter and I had to stay in a hotel.It cost me £12."
Harry was worried. He remembered selling the woman a return ticket. "Come into the office, Madam," he said politely."I'll just check the Jersey timetable for May 22nd."
The woman and her little girl followed him inside.She was quite right,as Harry soon discovered.There was no sailing on May 22nd.How could he have made such a careless mistake? He shouldn't have sold her a ticket for that day.Wondering what to do,he smiled at the child."You look sunburnt,"he said to her. "Did you have a nice holiday in Jersey?"
"Yes,"she answered,shyly. "The beach was lovely.And I can swim too!"
"That's fine,"said Harry. "My little girl can't swim a bit yet.Of course,she's only three…"
"I'm four,"the child said proudly. "I'll be four and a half." Harry turned to the mother. "I remember your ticket,Madam,"he said."But you didn't get one for your daughter,did you?"
"Er,well--"the woman looked at the child. "I mean...she hasn't started school yet. She's only four."
"A four-year-old child must have a ticket,Madam.A child's return ticket to Jersey costs…let me see…£13.50. So if the railway pays your hotel,you will owe£1.50. The law is the law,but since the fault was mine…"
The woman stood up,took the child's hand and left the office.
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